Local: (518) 434-1332   Tollfree: (800) 453-1845   
CENTRAL FLORIST
Your Local Full Service Florist Servicing the Albany, NY Area Since 1942
117 Central Ave. Albany, NY 12206    Local: (518) 434-1332   Tollfree: (800) 453-1845
Customer Reviews
CENTRAL FLORIST
Local Albany, NY florist
Average Customer Rating: 4.8 of 5 stars. (59 reviews)
Date: Jun 21, 2017
Name:

State/Province: MD

Flowers were delivered on time, with great business-to-customer communication. Would definitely use Central Florist again if I needed to order flowers in the Albany region.
Sue & Michelle's Reply:
Date: Jun 22, 2017, 7:24 am

Thank you for your 5 star review. We want to give the best customer service and care with every order we receive and we work very hard to accomplish this. We look forward to doing business in the future with you.
Date: Jun 19, 2017
Name:

State/Province: NM

I received very positive comments from my friend who received the flowers. I also received a photo of them via text and the looked the same as pictured. Your service was very good. Thanks
MIchelle & Sue's Reply:
Date: Jun 19, 2017, 2:27 pm

Thank you for your review, we are always pleased to know that you liked the arrangement. We do our best to make sure that we create the best arrangement, as close to or the same as the pictures that we can.
Date: May 06, 2017
Name:

State/Province: AZ

My mother, who received the flowers for her milestone birthday, thought they were beautiful, well arranged and professionally delivered. Thanks!
Sue and Michelle's Reply:
Date: May 08, 2017, 8:37 am

Thank you for letting us know how much your Mom loved her flowers. We do our best to meet and exceed your expectations with our arrangements.
Date: Apr 29, 2017
Name:

State/Province: NY

Beautiful fresh flowers that lasted a long time
Sue & Michelle's Reply:
Date: May 01, 2017, 8:18 am

Thank you for your review. We are so pleased that you are enjoying the arrangement delivered to you. We hope you can enjoy them many more days
Date: Apr 05, 2017
Name:

State/Province: NY

It was the quickest and easiest way I ordered flowers and will do so in the future. Lynn absolutely loved the arrangement; stated they were absolutely beautiful.
Sue and Michelle's Reply:
Date: Apr 05, 2017, 7:56 am

Thank you for your 5 star review. We love it when our customers enjoy the flowers we send. We work very hard to make sure each and every arrangement meets or exceeds expectations.
Date: Mar 30, 2017
Name:

State/Province: VA

Was delighted with your flowers. They were fresh and beautiful and came in a gorgeous vase. My daughter sent me photos and then sent another photo of the flowers 12 days later, saying "still lovely." And you even delivered them right on her birthday, despite the blizzard and icy conditions. Thank you SO much for this great experience. Won't ever use any other florist in Albany! K Carlton in Virginia
Sue and Michelle's Reply:
Date: Mar 31, 2017, 7:13 am

Thank you for your review. We do our best to make sure the flowers are fresh with each and every order. We look to get the best product for our customers.
Date: Mar 29, 2017
Name:

State/Province: NY

Fantastic experience customizing flowers for someone in hospital.
Sue & Michelle's Reply:
Date: Mar 29, 2017, 7:07 am

It was our pleasure to create something special for you. we are so happy you and the recipient loved the arrangement.
Date: Mar 18, 2017
Name:

State/Province: NY

The flowers I received from my Mom in VA through your florist were simply beautiful. The vase was also unique and lovely. The flowers were fresh and were delivered on my birthday, March 15, when so much of the city was shut down. Thank you for my beautiful gift.
Sue and Michelle's Reply:
Date: Mar 20, 2017, 8:07 am

Thank you so much for your review. We enjoy hearing from our customers. I was our pleasure to make sure you got your flowers on time even with the Blizzard we received the day before. We strive to be the best we can be for our customers
Date: Mar 06, 2017
Name:

State/Province: NY

the flowers are beautiful
Sue & Michelle's Reply:
Date: Mar 06, 2017, 2:28 pm

Thank you, we are so pleased you loved your flowers.
Date: Mar 01, 2017
Name:

State/Province: NY

I'm super impressed! It couldn't have been more convenient to place my order, especially with the directory of hospitals provided right on the website. I appreciate how promptly my order was delivered. There were so many great options and customizations to choose from. Fantastic service all around.
Sue and Michelle's Reply:
Date: Mar 02, 2017, 7:20 am

We thank you for your order, it is our pleasure to take care of your flowers! Thank you for the 5 star review. We strive to deliver the very best for all our customers.
Date: Feb 27, 2017
Name:

State/Province: MD

Excellent Service. Beautiful product. I have never been so pleased with the attention you gave to the floral arrangement that you sent my daughter during a very busy time. I would recommend you company to any and everyone. Thanks again.
Sue and Michelle's Reply:
Date: Feb 27, 2017, 1:34 pm

We are so pleased to hear that your daughter loved her arrangement. We always strive to give the customer what they want when possible. Thank you for the 5 stars. We look forward to taking care of your flower needs again in the future.
Date: Feb 24, 2017
Name:

State/Province: NY

I was disappointed with the flowers received. The staff is always friendly with prompt service. However the arrangement was offered in three price ranges with the mid range being the one pictured on their website. I chose the most expensive option but thought in appearance that it resembled at best the mid range option. Even after a few days giving some of the flowers a chance to open. That said, service and presentation has always been first class in the past.
Date: Feb 14, 2017
Name:

State/Province: NY

Central Florist is the best florist I have ever dealt with. I had a last minute request this morning and they made the delivery early and my wife LOVES the flowers. Thank you so much for your great service.
MIchelle & Sue's Reply:
Date: Feb 14, 2017, 3:16 pm

Thank you so much for your review. We strive to give the best service possible to all out customers!
Date: Feb 13, 2017
Name:

State/Province: NY

Lovely people, very friendly and delivered to the VA hospital in a snow storm. Thank you We were very happy to take care of your order today. We strive to be able to meet or exceed our customers expectations. Thank you for the review. MIchelle & Sue
Date: Jan 22, 2017
Name:

State/Province: NY

Stunning arrangement !
Sue and Michelle's Reply:
Date: Jan 23, 2017, 6:43 am

We are so happy that you loved the arrangement. We always try to exceed our customers expectations.
Date: Jan 06, 2017
Name:

State/Province: SC

The customer service was over the top. I ordered the flowers on line because I was in SC. I received a phone call within the hour and then was given some advice on what types of flower arrangements would be best for my request. The best part was the personal touch given from start to end. I called later that evening to thank the two ladies and what a treat to hear how the recipient of the arrangement reacted. They are professionals and go above and beyond for the customer. Thank you again for what you did for me. I highly recommend Central Florist to anyone.
Date: Dec 21, 2016
Name:

State/Province: NY

I recently received a boxwood tree from Central Florist, and I must say, while the website photo is very pretty, it's even prettier in person! Thank you and Merry Christmas!
Sue & Michelle's Reply:
Date: Dec 21, 2016, 10:08 am

Thank you for your review. We are so glad that you love the Boxwood Tree. It is our pleasure to create something special for every one of our customers.
Date: Nov 21, 2016
Name:

State/Province: NY

It was a pleasure to talk to Michelle, who provided excellent service after I ordered online to correct a minor website hiccup. Came through on same day delivery. Best of all, the arrangement of roses was absolutely stunning...dare I say, perfect? Every bloom was beautiful. Thank you!
Michelle's Reply:
Date: Nov 21, 2016, 4:17 pm

Thank you Chris for the 5 stars. We are so glad that you and Cheryl enjoyed the roses. It is our pleasure to have been able to take care of your order in a timely fashion and to have met your expectations on the Roses. We always try to make sure our flowers are fresh and of good quality so that the person receiving them have the best we can offer and long life as possible.
Date: Oct 21, 2016
Name:

State/Province: NY

The Flowers were beautiful and I loved the arrangement. The flowers were fresh and remain beautiful
MIchelle & Sue's Reply:
Date: Oct 21, 2016, 8:41 am

We are so pleased that you loved your arrangement! We strive to deliver only the freshest flowers and want you to be able to enjoy them for a long time. Thank you for your rating of 5 stars!
Date: Oct 17, 2016
Name:

State/Province: NY

I ordered online in the morning and it was delivered before noon that day!! And the arrangement was gorgeous! I will use this florist again without hesitation!
Michelle's Reply:
Date: Oct 17, 2016, 12:05 pm

Thank for you your review. We try to make sure we deliver a soon as we can. We noticed it was for Bosses day and really tried to make sure the Boss had the day to enjoy your chosen arrangement. Thank you again for choosing Central Florist and we will look forward to helping you in the future.
Date: Sep 22, 2016
Name:

State/Province: NY

The ladies here are superb! I came in with an idea for a floral crown to wear during a maternity photo shoot and I had it ready a few days later. The flowers were of wonderful quality and they were friendly, budget friendly and had a lot of ideas to share back and forth. I highly recommend this floral shop if you're in the Albany or surrounding areas. It's a small business that really goes the extra mile for their customers. I'll be sure to use them in the future and refer others to them as well.
Date: Aug 18, 2016
Name:

State/Province: NY

The flowers were absolutely gorgeous!!
MIchelle's Reply:
Date: Aug 22, 2016, 7:48 am

Thank you Melissa for your review. We are so glad that our flowers met and exceeded your expectations. We do our best to create something special for each and every customer.
Date: Aug 04, 2016
Name:

State/Province: NE

My client just called me to tell me how beautiful the arrangement was that I sent from Central Florist. Michelle from there called me first thing this morning to confirm where in the hospital they were going and had the order delivered within a couple hours...truly amazing service! I just wish I didn't live in Omaha, NE so I could use them more often. Thanks Michelle!
MIchelle's Reply:
Date: Aug 04, 2016, 11:19 am

Thank you Greg for such a great review. We feel great personal service is very important to our business. We strive to exceed our customers expectations. I am glad your client loved the flowers.
Date: Apr 22, 2016
Name:

State/Province: NY

Review posted on Apr 19, 2016 I want to take this opportunity to express my gratitude delivering flowers to my sisters funeral on Sunday even though you are closed That's a personal touch . The flowers were done beautifully I thank you so much and I now have a new florist and will highly recommend you
Date: Mar 22, 2016
Name:

State/Province: NY

It was a good expireince working with you all.
Date: Jan 16, 2016
Name:

State/Province: ME

I cannot express enough how happy my sister was to receive her flowers from your shop today! A couple of points I'd like to make 1. You delivered to a building other Albany shops wouldn't 2. You create a gorgeous arrangement in exactly the colors I asked for. Including a lot of carnations, which I asked for! 3. Your customer service on the phone was impeccable! 4. This whole experience makes me want to send my sister flowers more often!! Thank you, thank you
Date: May 28, 2015
Name:

State/Province: VA

Excellent service, fast delivery and beautiful flowers.
MIchelle & Sue's Reply:
Date: May 28, 2015, 7:32 am

It is always our pleasure to deliver the freshest flowers as quickly as we can. We strive to meet and exceed our customers expectations every day! Thank you for choosing Central Florist, we look forward to helping you again in the future.
Date: May 05, 2015
Name:

State/Province: NY

Once again, they did a GREAT job. And they went the extra mile putting the name of our kids on the Balloons. Very nice. Very expensive. But very nice. Thank you, CENTRAL FLORIST.
Michelle's Reply:
Date: May 05, 2015, 12:52 pm

It was a pleasure to take care of your order. We always want to go the extra mile for our customers. We look forward to helping you in the future.
Date: Apr 23, 2015
Name:

State/Province: NY

Flowers were beautiful and were delivered on time. I didn't like the way a "surcharge" was added to the bill without an explanation for what, atleast that I could find.
Michelle's Reply:
Date: Apr 23, 2015, 2:23 pm

I am so sorry that there is no explanation about the service charge. This is a charge by Flowershop network to process the credit cards. Please feel free to call us in the future and we will place your order without the service charge. We thank you for choosing Central Florist.
Date: Apr 16, 2015
Name:

State/Province: NY

Absolutely best service I ever had. The woman on the phone was so sweet and so helpful. I was confused and didn't know what to do and she helped me and brought the flowers to my girlfriends work. Great great great service. Helped me make my girls day a little bit brighter. Thank you
Date: Apr 07, 2015
Name:

State/Province: NY

very very pleased they were beautiful and still blooming awesome job!!!! Thank you
Susan & Michelle's Reply:
Date: Apr 07, 2015, 12:11 pm

Thank you for choosing Central Florist. We love to hear from our customers that everything is wonderful and as expected. Enjoy those flowers.
Date: Mar 30, 2015
Name:

State/Province: VT

I ordered these flowers to help bring a little sunshine to a friend and they did just that. The flowers were lovely and fresh and they were delivered right on time without any trouble! Fabulous service and would do business again ~
Sue & Michelle's Reply:
Date: Mar 31, 2015, 8:30 am

We do everything possible to make sure that our flowers are fresh and last as long as possible for our customers. We appreciate your business and thanks for taking the time to send us this review!
Date: Mar 24, 2015
Name:

State/Province: NY

The arrangement is beautiful and has lasted much longer than expected. I am very happy with Central Florist and will most certainly use their services again.
Michelle & Susan's Reply:
Date: Mar 24, 2015, 9:24 am

Thank you for your comment. We strive to deliver the freshest flowers and to make sure that our customers get to enjoy them for as long as possible.
Date: Mar 22, 2015
Name:

State/Province: MB

The service over the years from Central Florists is, in a word, spectacular. The company representatives are friendly, efficient and will go the extra distance. For example, my elderly friend had back surgery. Michelle from Central Florists not only delivered the flowers but set them up in the house and removed all the coverings and took them away. This meant a lot. I have dealt with this company over several years and will continue to do so.
michelle's Reply:
Date: Mar 23, 2015, 8:15 am

Thank you Calla, we appreciate your continued business. We always want to give the best service everyday to every customer.
Date: Mar 01, 2015
Name:

State/Province: CT

Very nice arrangement delivered as asked. Once again great service and flowers from Central Florist.
Date: Feb 27, 2015
Name:

State/Province: NY

I order some roses for my Love. With chocolates. And balloons. She was thrilled by the whole package. I feel the cost was too expensive, but I was happy that she was happy.
Date: Feb 27, 2015
Name:

State/Province: NY

Excellent flowers and superb service. They really do go out of their way to please. Thanks!
Date: Feb 16, 2015
Name:

State/Province: NY

My family has chosen Central Florist for many years for our floral needs.My daughter, Pamela Stella, who lives in Littleton ,Colorado, sends me flowers quite often. She always calls you when she wants to send flowers to someone in Albany. Yesterday I received an extraordinary arrangement of Roses. The “diamonds” on each rose are very unique., and the vase is beautiful and out of the ordinary as vases go. I just wanted to let you know how pleased I am every time I receive an arrangement from Central Florist.
Date: Jan 26, 2015
Name:

State/Province: NY

Sent flowers to a friend in Albany. Hospital mistakenly told florist that friend would not be staying overnight. Florist called me to confirm friend was indeed staying overnight. Florist called the hospital back, clarified future room number, etc and verified she would be staying overnight. Then returned call to me to let me know all was clarified and flowers were on their way. Went the extra mile to ensure quality service for both the sender and person receiving the flowers. Flowers were also lovely. Would not hesitate to use Central Florist in the future!
Date: Sep 24, 2014
Name:

State/Province: NY

I am a totally blind user and it was refreshing to know I could order independently, with great descriptions and the arrangement was delivered far beyond my expectations. I will be ordering again and will recommend Central Flowerist to my friends.
Date: Sep 15, 2014
Name:

State/Province: NY

Absolutely beautiful flowers. Loved the vase and the added "bling" (rhinestones on the roses). The greenery that was used was also different and really nice.
Date: Jun 20, 2014
Name:

State/Province: NY

Excellent Service!
Date: Jun 03, 2014
Name:

State/Province: NY

It was great doing business online with you.
Date: May 25, 2014
Name:

State/Province: NY

This was my first time using Central Forist. Ordered the Yolo Yellow flowers from their website for my Mom and she absolutely LOVED them !! She couln't stop telling me how gorgeous they were. She sent me pictures of her bouquet, and they were even nicer than the picture on the website. I will be using your company from now on !! Thank you for making Mother's Day so special for my Mom :-)
Date: May 21, 2014
Name:

State/Province: NY

Came through on a rush same-day order. My wife loved the flowers. Would definitely recommend Central Florist.
Date: Mar 23, 2014
Name:

State/Province: NY

I ordered a spray, at last minute. They were friendly, able to accommodate us and the arrangement was beyond words.
Date: Mar 14, 2014
Name:

State/Province: NY

Thank you for the beautiful arrangement you sent my daughter. The flowers were delivered the next day after I ordered them online & they were gorgeous! It was a little snowy that day, and the flowers were covered in delicate tissue paper and plastic. When she removed the covering, she said she was so touched by how beautiful the tulips were. The string of pearls around the vase was a nice touch, too. Best of all, the bouquet lasted 2.5 weeks.
Date: Feb 28, 2014
Name:

State/Province: CT

These are my go to people in Albany and again they prove why. Flowers were fresh and the arrangements were quite nice. On time and friendly delivery an added bonus. Great as always!
Date: Feb 20, 2014
Name:

State/Province:

I received the most beautiful dozen red roses this morning at 10 am. Delivered to my office on Elk Street even with all the snow...The prettiest red roses with diamonds. Amazing. I've never seen this before. Great job to the florist and all of you who are working so hard today. Happy valentines day. > Linda Carignan
Date: Dec 03, 2013
Name:

State/Province: MA

It's not often I actually respond to a survey, however, I am going to respond to yours since you are truly deserving of a "best" response. I never had to call anyone or inquire whether or not the flowers were delivered. I simply clicked "purchase" and by noon the next day my step-daughter sent me the nicest text as she had received the flowers and took pictures and put them on Facebook. I received emails with confirmations and payment receipts - your business is EXCELLENT! Thank you, Michelle Ledoux
Date: Nov 26, 2013
Name:

State/Province:

Message from Paul Bruno: Great Job! Here's a comment from the department head. pvb Paul, The flowers you sent to Portia and Terri are absolutely gorgeous! The flowers arrived first thing this morning and both Terri and Portia were so pleased and it helped to set the tone for the day. Thanks for making their day!
Date: Nov 26, 2013
Name:

State/Province:

Message from Paul Bruno: Great Job! Here's a comment from the department head. pvb Paul, The flowers you sent to Portia and Terri are absolutely gorgeous! The flowers arrived first thing this morning and both Terri and Portia were so pleased and it helped to set the tone for the day. Thanks for making their day!
Date: Nov 26, 2013
Name:

State/Province: NY

I ordered these on line for my sister - they delivered them on time and they looked exactly like the bouquet I had ordered from the website. Very impressed
Date: Nov 13, 2013
Name:

State/Province: NY

Very quick delivery time. Lovely arrangements, which looked just like the photo, were delivered within about two hours of my on-line ordering. I ordered two identical arrangements delivered to two people at the same office, and I appreciate that they called to confirm that I had not made a mistake and double-ordered. Lady who delivered was very nice.
Date: Sep 16, 2013
Name:

State/Province: NY

The flowers are absolutely beautiful! They were delivered safely, even in the pouring rain!
Date: Aug 22, 2013
Name:

State/Province: NY

Awesome flower designs and customer service is what you get when you shop there.
Date: Aug 20, 2013
Name:

State/Province: NY

Great friendly shop. Great customer service, willing to go the extra mile to get the job done
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